Privacy Policy

• Visitors to venue-space.com, including anyone who asks us for pricing.
• Venues that use Venue Space to run their website, bookings and planning, and their staff.
• Couples and wedding guests who use a venue’s Venue Space pages. For this information, the venue decides what is collected and how it is used. We process it on the venue’s behalf, and questions about it are best directed to the venue.

From website visitors. Whatever you enter in our pricing form: your name, venue, email and any optional details. We also count page views with privacy-friendly analytics that do not use cookies or identify you.

From venues. Staff names and sign-in email addresses, and the material you give us to run your venue: photos, packages, pricing, policies, availability and bookings.

From couples and guests, on a venue’s behalf. Names and contact details, wedding dates and guest counts, estimate and date requests, planning briefs and tasks, questions asked of the planner, RSVPs, the communication choices each guest makes, and photos guests choose to share.

To run the service: showing availability, holding and confirming dates, sending the emails the service depends on (such as request received, confirmed or declined, and sign-in setup), answering planner questions, and supporting the venues we work with. We use pricing-form details only to reply to you.

We do not sell personal information, and we do not share it with advertisers.

When a couple asks the planner a question, it is processed by an AI model provider to produce an answer based only on the venue’s published policies and the couple’s own planning details. Questions it cannot answer are passed to the venue’s staff.

Photos guests share are stored privately. They are visible to the venue’s staff for review and, if approved, to the couple. They are not published to a public gallery.

We use a small set of vendors to operate the service. Each receives only what it needs to do its job.

• Vercel, for hosting and privacy-friendly analytics.
• Supabase, for the database, private file storage and sign-in.
• Resend, for transactional email delivery.
• Anthropic, an AI model provider, for planner answers.
• Cloudflare, for domain and email routing.

This marketing site does not use advertising or tracking cookies. The Venue Space service uses cookies only to keep staff and couples signed in.

We keep a venue’s information for as long as the venue uses Venue Space. When a venue leaves, it can ask us to delete its data and we will, subject to any records we are required to keep. We keep pricing-form details only as long as needed to follow up with you.

You can ask for a copy of your information, ask us to correct it, or ask us to delete it. Email hello@venue-space.com and a person will handle it. If you are a couple or guest, you can also contact your venue, and we will help them respond.

Guests can choose separately whether to receive event updates, news from the venue, or text messages, and can change their mind at any time.

Data is encrypted in transit. Each venue’s information is kept separate at the database level, staff and couples sign in with their own accounts, and couples only ever see their own wedding. No system is perfectly secure, and we will tell affected venues promptly if something happens that affects their data.

Venue Space is not directed to children, and we do not knowingly collect personal information from children under 13.

If we change this policy in a way that matters, we will update the date at the top and let the venues we work with know by email.

The Phi Standard, LLC. Email hello@venue-space.com.